Acuerdo de Privacidad
MIMERERO Privacy Agreement
Company Privacy Statement
- We collect information about you only when necessary or in connection with transactions.
- Your information will be retained for as long as required by law or relevant to the purpose for which it was collected.
You may browse our website without providing personal information. When you visit our website without logging into a registered user account, your browsing will be anonymous and we will not be able to identify you.
We would love to hear from you. If you have any comments or suggestions, please send relevant information to us via email at service@mail.mimerero.com.
I. Collection of Personal Data
The Company does not sell, share, or exchange collected customer data with third parties. Personal data collected online will only be disclosed within the corporate group for internal use.
When you create a user account, the information we collect from you includes:
- Full name
- Shipping address
- Email address
- Contact phone number
- Date of birth
- Gender
II. Purposes of Using Personal Data
The personal data we collect from you will be used for the following purposes:
- To deliver the products you purchased from the Company
- To provide the latest updates on product delivery status and customer support services
- To send you product-related information
- To process your orders, or provide services and information as requested by you or via our website. In addition, we will use the information you provide to manage your account, verify and process your online payment-related transactions, audit transactions conducted on our website, download data, identify website visitors, conduct website user statistics for surveys, or send information about related products or services that we believe are suitable for you, unless you object to receiving such information.
- We may share your name and address with third parties (such as couriers or suppliers) to facilitate delivery.
Important Note: The courier company has the right to request you to provide your identification number for internal verification and customs inspection to facilitate the export process.
We may retain information related to your orders, but for security reasons, we cannot retrieve this information directly. You may access your order details and view individual order information by logging into your account. You may also manage your personal addresses, banking details, and newsletter subscriptions.
You are responsible for keeping your personal information confidential and preventing unauthorized third parties from accessing it. We shall not be liable for any losses arising from your failure to safeguard your personal information properly.
III. Security of Personal Data
The Company ensures that all collected data is kept secure and confidential. We will protect your personal information by:
- Restricting access to personal data
- Implementing technical updates to prevent unauthorized access to computer-stored data
- Securely deleting your personal data when it is no longer required for the purposes it was collected
The Company uses 128-bit secure communication end-to-end (SSL) encryption technology to process your financial information. This technology would take at least one billion years to decrypt, and is recognized as a high-level security measure.
IV. Disclosure of Personal Information
The Company will not share your personal information with any organizations other than the delivery service providers of the Company’s website and affiliated third parties.
In exceptional circumstances, the Company may be required to disclose personal information, for example:
- Disclosing personal information if there are reasonable grounds to believe that such disclosure can help prevent threats to life or health
- Disclosing personal information for law enforcement purposes
If you believe that the Company has violated this privacy policy, please send an email to service@mail.mimerero.com.
V. Modification of the Privacy Statement
The Company reserves the right to modify and revise this Privacy Statement at any time without prior notice.
VI. Filing a Complaint Regarding Privacy Violations
If you are not satisfied with how we have handled privacy matters or customer complaints, please contact us at service@mail.mimerero.com.