Exquisite tableware makes everyday meals more ceremonial.

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Términos y Condiciones

MIMERERO Website Terms of Service

Thank you for visiting our website. You may browse our website or use the services provided herein in accordance with these terms and any other rules issued by this website.
 
Using the website’s services—including but not limited to placing product orders on this website—constitutes your acceptance of all the terms of service. These terms do not establish any relationship (such as partnership, collaboration, employment, or other forms) between you and our company. Nor do these terms authorize you to act as our representative.
 
Our company reserves the right to modify the website, related policies and agreements, privacy statement, and terms of service at any time. You are responsible for visiting the website regularly to check for updates or revisions to such policies, agreements, privacy statement, and terms of service.

I. Intellectual Property Rights

All software and content on this website (defined as any text, audio, video, graphics, and images included) are the intellectual property of our company, and are protected by intellectual property laws, copyright laws, and international conventions.
 
This website is for personal non-commercial use only. Any use of the content for non-personal or non-commercial purposes is permitted only with the prior authorization of the company or the relevant rights holder.
 
Publishing, copying, selling, or otherwise using any content without our prior permission or authorization is strictly prohibited. Any unauthorized use may result in civil or criminal liability.
 
Our company reserves the right to cancel or modify any service at any time. We appreciate your understanding. We shall not be liable for any service interruptions caused by any reason or occurring at any time.

II. Product Description

We strive to ensure that all product descriptions and content on the website are complete, accurate, and up-to-date. However, we do not guarantee the accuracy of such product content and descriptions.
 
If you believe that the product you received does not match the description, please refer to our product return and refund procedures.

III. Pricing

Unless an obvious error occurs, your order will be confirmed upon the website showing a successful payment.
 
While we have made every effort to ensure the accuracy of prices listed on the website, we do not guarantee that all prices are error-free. In addition, we reserve the right to correct any pricing errors.
 
If we discover a pricing error in your order, we will contact you as soon as possible. You may choose to reconfirm the order or cancel it; if no agreement can be reached, we will cancel the order.

IV. Order Acceptance

When you fill in your personal details and payment information to submit an order, we will send you an email to confirm that the order has been received. This email only acknowledges receipt of the order and does not constitute acceptance of the order.
 
Your order will be accepted, and the contract between both parties will be formed, only when we send you the shipping confirmation email. Only the products listed in the shipping confirmation email sent at the time of dispatch shall be included in the contract.
 
Our company reserves the right to refuse any order for any reason. Such reasons include, but are not limited to:
 
  1. The product you ordered is out of stock, fails to meet our quality requirements, or part or all of the order is rejected due to shipping restrictions.
  2. Our company discovers a pricing or product information error in the order.
  3. Our company does not receive valid payment authorization.
  4. You do not meet the eligibility requirements for purchase.
 
If any error occurs with your order, our after-sales team will contact you promptly.

V. Shipping and Receipt

When you place an order on the website, you will receive a notification of the estimated delivery time. Our team will dispatch the package within the specified time frame, but we do not guarantee that the product will arrive by the estimated delivery time.
 
We are responsible for each order from the time of dispatch until the product is delivered or returned.
 
Upon receiving the product, you must sign the delivery confirmation slip. After signing, you will assume responsibility for the product. If the recipient is not the purchaser, or if the product is a gift, the signature will be deemed as confirmation of receipt by the purchaser, and this shall signify the fulfillment of your order and your acceptance of the transfer of responsibility.
 
We reserve the right to update the shipping policy without prior notice.

VI. Returns

Our company aims to provide you with an optimal online shopping experience by offering unconditional returns. If you are not satisfied with the product for any reason, you may apply for a product return and refund.

Return Conditions

  1. You may apply for a return within 7 days of receiving the product.
  2. The returned product must be in its original, unused condition with no signs of wear and tear, packed in its original box or bag, and with all tags intact.

Return Process

To return a product, please fill out the return application form enclosed with the product and send both the form and the product back to us. If the form is lost, please contact us via email to obtain a new one.
 
Important Note: You shall bear all return shipping costs.

VII. Limitation of Liability

Any designers selling products on this website act in their personal capacity, and our company and its affiliated parties shall not be liable for their actions. User reviews on the website do not represent the opinions of our company.
 
We do not guarantee that the website and its services will be error-free, nor do we warrant that the website or its servers are free from viruses. We recommend that you install antivirus software for your own protection.
 
For events beyond our control (such as severe weather and other force majeure circumstances), while we will make every effort to continue providing services, we shall not be liable for any consequences arising that are in breach of these terms.